Your Ceramic Sourcing Questions—Answered by Artisan Supplier

Q1: What kinds of ceramic products do you mainly deal in?

A1: We specialize in (tableware/decorative items/tea sets), mainly made of ceramic, and offer (OEM/ODM) services.

Q2: Can you offer customized design and logo services?

A2: Sure, we support full-process customization from design to production. MOQ will be determined based on the specific situation.

Q3: Can the product price be negotiated?

A3: Yes, you can contact us to obtain the exact price. We will offer you the most competitive price based on the quantity and details.

Q4. What is your minimum order quantity?

A4: To assist our customers in conducting better market tests, we accept small orders. For more details, please contact us.

Q5: What is your packaging method like?

A: Inner packaging: Food-grade PE bags/foam film (anti-scratch), corrugated paper partitions (anti-collision).

Outer packaging: Five-layer corrugated cardboard box (export standard for pressure resistance), or wooden box (for heavy tableware/high-end items)

Q6:How about your delivery time?

A6: Usually, it takes 20 to 45 days after receiving the advance payment. The exact delivery time depends on your order and quantity.

Q7: Which international standards do your products comply with?

A7:Our products have obtained certifications (such as ISO 9001/FDA) and meet test standards (such as lead and cadmium leaching/microwave oven safety).

Q8: How can we ensure product quality?

A8: We have a three-level quality inspection system (incoming material inspection / process inspection / outgoing inspection), and can provide (third-party inspection / SGS report).

Q9: How to handle delivery delays?

A9: We will notify you in advance and negotiate a solution. The contract includes clear provisions for compensation in case of delay.