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“How do you ensure the mass production quality is exactly the same as the approved sample?
“We fully understand your concern about quality consistency, which is also our top priority. We ensure it through a systematic approach:
- Standardized Sample Reference: Your approved sample is sealed and stored as our ‘Golden Standard’ for line inspectors to compare against throughout production.
- Raw Material Consistency: We work with trusted suppliers and conduct batch testing on all incoming clay and glazes to eliminate variation at the source.
- In-Process QC Checks: We have over 5 inspection checkpoints from forming to firing, with strict AQL standards. Any deviation is corrected immediately.
- Precise Firing Control: Our computer-controlled kilns ensure an exact temperature curve for every batch, which is crucial for consistent color and durability.
We are also happy to provide you with our Quality Control Process sheet and previous clients’ inspection reports for your reference.”